Pricing that fits every size of home care business.
Start where you are, pay only for what you use, and add capability as you grow. Whether you support five service users or five hundred, Runwiz fits. Pick the plan that matches how you work today, then pay a simple usage fee based on active service users. You only ever pay for what you need.
Choose the plan that fits, change it whenever you need.
A hybrid model built to grow with you. Move up or down a plan as your business changes, you're never locked into a size that no longer fits.
Essential
+ £5/mo per service user
- →Run Wizard
- →Capacity Checker
- →Carer/Client Profiles & Electronic Records
- →Availability Templates
- →Roster
- →Carer Mobile App
- →Electronic Call Monitoring (ECM)
- →Interactive Maps
- →Payroll with Custom Pay Cards
- →Invoicing with Custom Funding Cards
- →Profitability Indicators
- →Communication Panel
Enhanced
+ £5/mo per service user
- →Everything in Essential
- →Staff Portal
- →News/Memos Portal
- →Policies & Procedures Portal
- →Custom Staff & Client Pipelines
- →Key Reports
- →Care Diary
- →Staff Absence Matrix
Premium
+ £5/mo per service user
- →Everything in Enhanced
- →Diary Reports with Trends Tracking
- →Office Teams Handover Portal
- →Carers' Statistics (Joiners/Leavers)
- →Clients' Statistics (Joiners/Leavers)
- →Staff & Clients Documents Matrix
- →Supervision & Spot Check Matrix
- →Care Reviews Matrix
- →Training Matrix
Annual and 24-month terms are billed upfront. Per-service-user fee reduces with scale: £5 (0–75 users), £4.50 (76–150), £4 (150+). Proposed rates — for review.
Cost calculator
See your monthly cost.
Choose a plan, then slide to your number of active service users. Your usage fee is based only on active service users — no minimums, no surprises.
Implementation
One-off setup fee.
A one-off implementation fee per branch, based on the size of your service.
0–75 Service Users
76–150 Service Users
150+ Service Users
*Implementation fee charged per branch.
Plan details
Every feature, mapped.
Each capability, matched to the plan it belongs to.
| Feature | Essential | Enhanced | Premium |
|---|---|---|---|
| Core Operations — included in all plans | |||
| Run Wizard | ✓ | ✓ | ✓ |
| Capacity Checker | ✓ | ✓ | ✓ |
| Carer/Client Profiles & Electronic Records | ✓ | ✓ | ✓ |
| Availability Templates | ✓ | ✓ | ✓ |
| Roster | ✓ | ✓ | ✓ |
| Carer Mobile App | ✓ | ✓ | ✓ |
| Electronic Call Monitoring (ECM) | ✓ | ✓ | ✓ |
| Interactive Maps | ✓ | ✓ | ✓ |
| Payroll with Custom Pay Cards | ✓ | ✓ | ✓ |
| Invoicing with Custom Funding Cards | ✓ | ✓ | ✓ |
| Profitability Indicators | ✓ | ✓ | ✓ |
| Communication Panel | ✓ | ✓ | ✓ |
| Team & Compliance — Enhanced and above | |||
| Staff Portal | — | ✓ | ✓ |
| News/Memos Portal | — | ✓ | ✓ |
| Policies & Procedures Portal | — | ✓ | ✓ |
| Custom Staff & Client Pipelines | — | ✓ | ✓ |
| Key Reports | — | ✓ | ✓ |
| Care Diary | — | ✓ | ✓ |
| Staff Absence Matrix | — | ✓ | ✓ |
| Insight & Governance — Premium only | |||
| Diary Reports with Trends Tracking | — | — | ✓ |
| Office Teams Handover Portal | — | — | ✓ |
| Carers' Statistics (Joiners/Leavers) | — | — | ✓ |
| Clients' Statistics (Joiners/Leavers) | — | — | ✓ |
| Staff & Clients Documents Matrix | — | — | ✓ |
| Supervision & Spot Check Matrix | — | — | ✓ |
| Care Reviews Matrix | — | — | ✓ |
| Training Matrix | — | — | ✓ |
Support
Support, by plan.
| Support | Essential | Enhanced | Premium |
|---|---|---|---|
| Online Help Centre (Articles & Guides) | ✓ | ✓ | ✓ |
| Email/Ticketing System | ✓ | ✓ | ✓ |
| Office Hours Phoneline | ✓ | ✓ | ✓ |
| Webchat | — | ✓ | ✓ |
| Out Of Hours Phoneline | — | — | ✓ |
| Account Manager | — | — | ✓ |
| Quarterly Overview | — | — | ✓ |
Book a demo
Control the Chaos
Let us show you how Runwiz works, and how you can make your care business more profitable and efficient.