Resources

Guides, checklists and insights for home care providers.

Practical resources to help you run a more efficient, profitable and compliant domiciliary care service.

Runwiz — how the platform works

Guides & Articles

In-depth reads on the operational challenges that matter most to care providers.

Growth6 min read

The 4 Million Mile Question

Carers drive more than four million miles a year to deliver home visits. What if smarter planning could cut that distance — and deliver better, greener care?

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Operations15 min read

Streamlining Home Care: The 6-Step Process of Building Runs

A “location-based run” in domiciliary care is defined as a structured and organized schedule that groups a series of recurring client visits into a logical sequence based on their…

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Growth15 min read

The 7 Rights of Logistics: A Framework for a Sustainable Future of Home Care

The primary goal of home care is to help individuals remain in their own homes for as long as possible, maintaining independence and quality of life. As the UK’s population ages and…

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Profitability7 min read

The Concept of Run and the Benefits of Runs in Home Care

For many home care providers, covering rotas is a daily challenge. Ensuring all visits are covered just one day ahead often becomes the primary focus for office teams. Managing rotas in a…

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Operations5 min read

The Home Care Scheduling Audit

A practical checklist to identify where your current rota process is losing time and money.

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Profitability7 min read

Understanding Run-Based Profitability

Why most domiciliary care providers don't know if they're making money — and how to fix it.

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Compliance8 min read

CQC Inspection Readiness Guide

What inspectors look for, and how to make sure your documentation is always ready.

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Staff Retention6 min read

Why Carers Leave — and What You Can Do

The operational factors that drive carer turnover, and the changes that make a real difference.

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Growth5 min read

How to Take on New Packages Without Breaking the Service

A structured approach to assessing capacity, margins and route fit before committing.

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Technology6 min read

What to Look for in Home Care Scheduling Software

The ten questions every care provider should ask before choosing a platform.

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FAQ

Common questions

Quick answers to what care providers ask us most.

01What is a "run" in home care scheduling?
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A run is a structured group of visits assigned to one carer, planned as a logical unit — geographically sensible, consistently scheduled, and built around that carer's availability. Most systems manage individual visits. Runwiz manages runs.

02How does Runwiz calculate profitability?
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Runwiz calculates revenue from visit rates and costs from staff pay, travel time and mileage in real time. Every run is colour-coded green (healthy), amber (review) or red (losing money) the moment the rota is built.

03Does Runwiz work offline?
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Yes. The carer mobile app is offline-first. Carers can see their full day, clock in and out, and record visit notes without a signal. Data syncs automatically when connectivity is restored.

04How long does implementation take?
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Most providers are fully operational within two to four weeks. The one-off implementation fee covers data migration, configuration and training for your team.

05Is Runwiz suitable for live-in care as well as domiciliary?
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Yes. The roster includes views and planning parameters specifically for live-in care, alongside the standard hourly care configuration.

06What happens to our data if we leave?
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Your data is yours. Runwiz provides a full CSV export of all records on request. We are UK-hosted, ICO registered and Cyber Essentials Plus certified.

Sector resources

Information and advice

Useful organisations, publications, events and recognition programmes for homecare providers.

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Control the Chaos

Let us show you how Runwiz works, and how you can make your care business more profitable and efficient.